Ordering sim

[BobbiM]

Hi I have try to order a sim it tell me my postal code don’t match but they do. Also the $11.50 has come out of my bank already. Will it be ship out and will I receive an email saying it has ship?  I NEVER got confirmation about anything but when I check my bank the payment was  processed . 

[BobbiM]

Thanks for you help

[BobbiM]

Thanks for your help

[Alex888]

@BobbiMI would contact the moderators as @Dogbert and make sure they have the correct postal code, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You will not be emailed about it being shipped.

[BobbiM]

When it was Processing my bank payment it came back and said postal codes do not match. I found that  weird  so I went and checked my bank it is out of my account but I did not receive an email confirming that I purchased a Sim card. But it is clearly out of my accoun

[Alex888]

@BobbiM What do you you mean it tells you your postal code doesn't match? What tells you that?

[Dogbert · Accepted solution]

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@BobbiM wrote:

Hi I have try to order a sim it tell me my postal code don’t match but they do. Also the $11.50 has come out of my bank already. Will it be ship out and will I receive an email saying it has ship?  I NEVER got confirmation about anything but when I check my bank the payment was  processed . 

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I would contact a mod directly and ask to confirm https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.