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Good Citizen / Bon Citoyen

Number

I just changed my number by I’m not getting any incoming messages.Do i need to get another SIM card from public for my new number?

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Mayor / Maire

Re: Number

Hello @billyjean007 ,

I do not see why you would need another SIM if you only changed your phone number.

Have you Re-Booted your phone?

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Mayor / Maire

Re: Number

Hopefully your new number isn't your community profile name. You might start getting more calls and messages than you would want.....at least for another 30 days until you could change your number again.

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Deputy Mayor / Adjoint au Maire

Re: Number

For privacy and security concerns, better not to use you Phone number as your ID. 

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Mayor / Maire

Re: Number

 

Just need to change number in self service account. No need for new SIM card. 


If rebooting your does not work, try a network reset.  

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Model Citizen / Citoyen Modèle

Re: Number


@billyjean007 wrote:

I just changed my number by I’m not getting any incoming messages.Do i need to get another SIM card from public for my new number?


Hi @billyjean007 is your username your phone number? LOL I hope not.  Can't you think of any other username?  e.g. if you are female maybe Miss Piggy?  I love Miss Piggy! if male, Kermit?  No offense intended.. I just love the Muppets. 

 

Anyway, as already stated above, no need to get a new sim card to change your number.  Just log in your self-serve account >> My Profile >> Change Numberself serve overview -3 my profile - edit profile - change number.png

 

If that's how you changed your number, turn your phone off and back on again. 

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Mayor / Maire

Re: Number

@RosieR 

Lol....miss piggy! One could take that the wrong way! I like gonzo and Beeker. Gee I can think of a couple grumpy old men around here too!

 

Edit: And Animal!!!

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Model Citizen / Citoyen Modèle

Re: Number

@darlicious oooh I didn't mean to offend.  I added no offense intended.  

I really love Miss Piggy and my favourite Miss Piggy quote is:

6dd3b98721faae8c3d8d4e6a18ec0cea


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