Number transfer issue

[Raf414]

How I can contact customer support for number port in inquiry

[kaiser_soze]

In my case, PM took the number in well. Just have to make sure if your phone is locked, that the previous carrier provides the unlock code.  It's a pretty reliable service with PM so good luck!

[pmmobile]

@Raf414 

Hi,

When I ported over, was able to: make outgoing calls and send/receive text messages immediately (no short codes for two days though), however, was not able to receive calls for about 1-2 hours. Hope this info helps you out, keep us upated.

[dabr]

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@Raf414 wrote:

How I can contact customer support for number port in inquiry

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While you're waiting to hear back from moderators, you can try to explain a bit more of your issue and someone on the community might be able to offer some advice too.

[PAULRANG18]

Contact a moderator by clicking question mark, bottom right, and follow instructions.

[Triguy]

If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:

https://www.publicmobile.ca/en/bc/get-help -> on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!