Number Porting From Koodo Prepaid

[jayc33m]

Hi

Im not able to change/port number on self serve, im planning to port my active koodo prepaid number to my newly activated PM prepaid service

I belive i need to send moderator a message. Any format or what information do they need?

Thanks in advanced

[popping]

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@jayc33m wrote:

Hi

Im not able to change/port number on self serve, im planning to port my active koodo prepaid number to my newly activated PM prepaid service

I belive i need to send moderator a message. Any format or what information do they need?

Thanks in advanced

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Koodo prepaid and PM prepaid are sharing the same backend.  Therefore, the Koodo prepaid number cannot be ported using the automated porting process.  Send a private message to moderator for help as @Anonymous suggested.

[Anonymous · Accepted solution]

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@jayc33m wrote:

Hi

Im not able to change/port number on self serve, im planning to port my active koodo prepaid number to my newly activated PM prepaid service

I belive i need to send moderator a message. Any format or what information do they need?

Thanks in advanced

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Send ONE (1) private message to them here and you'll get a form back to fill out identifying information.
Then hopefully they will get back to you as soon as they can between M-F 9-9 (ET) and Sat-Sun 9-7:30 (ET). But it could be up to a couple days.
Depending on your notification settings, you would get an email notifying you of a reply. Don't reply to the email. Get back here and see a red blob over the little envelope in the upper right of your screen and click on it to see the message.