Yes, there was the announcement about delay with SIM delivery due to Canada Post.
Courier Delays - Community (publicmobile.ca)
do you need it urgently, consider ordering for Amazon if you have prime membership..
or go to a physical kiosk like Walmart/London Drugs/Loblaws (although we should stay at home as much as possible...)
during covid 19 restrictions . it may take longer to receive parcels.. wait a little longer . it should come
Did the internet freeze? You said that 4 times.
Me too, I ordered on Feb 13th, and still haven't received anything or heard anything from them yet. And today is Feb 24th already, like wth