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MutePhone
Good Citizen / Bon Citoyen

Nokia 225 4G

I got this phone, Nokia 225 4G, and set it up on Public Mobile this week, but haven't been able to get a data connection.  I've been through the access point settings, and it should have the right bands, but so far nothing.

softech
Mayor / Maire

Re: Nokia 225 4G

@MutePhone  did you try 3G only and see how it goes?

 

or you try a network reset ?

 

Also, this phone has couple version, ROW, India&China,America, which one you got?

S--S
Mayor / Maire

Re: Nokia 225 4G

i found something for your phone visit HERE  maybe is will help you, and you need to put it the Changing APN Settings On device click HERE

or

Ensure you have the correct APN settings by visiting HERE.

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

 

only work after reseating the SIM card.

 

and do rebooting your phone - This one is quick and simple.

 

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

if you still not working you have to Submit a ticket to customer service by Moderator Team, maybe the can help you...

 

Good Luck

esjliv
Mayor / Maire

Re: Nokia 225 4G


@MutePhone wrote:

I got this phone, Nokia 225 4G, and set it up on Public Mobile this week, but haven't been able to get a data connection.  I've been through the access point settings, and it should have the right bands, but so far nothing.


 

Hello @MutePhone 

What bands does this phone have?

 

Public Mobile uses the following frequency bands:

  • 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
  • HSPA: 850 MHz, 1900 MHz (UMTS).

Please note that this information is indicative only. Your phone's compatibility with our 4G or 4G LTE networks is based on the radio frequencies of your phone. Public Mobile does not guarantee that your phone will work on our mobile network.

 

 

https://willmyphonework.net

esjliv_0-1624579895449.png

 

softech
Mayor / Maire

Re: Nokia 225 4G

not sure which version the OP has:

 

https://www.nokia.com/phones/en_us/nokia-225-4g/specs

 


Network bands (GSM):
(ROW) 850/900/1800; (India,China) 850/900/1800; (Americas) 850/900/1800/1900

 

Network bands (LTE):
(ROW) 1, 3, 5, 7, 8, 20, 38, 40; (India, China) 1, 3, 5, 8, 38, 39, 40, 41; (Americas) 2,3,4,5,7,12,13 (w/o NS07),17,28

 

Network bands (WCDMA):
(ROW) 1,5,8; (Inida, China) 1,5,8; (Americas) 1,2,4,5,8

BKNS27
Deputy Mayor / Adjoint au Maire

Re: Nokia 225 4G

@MutePhone 

Apparently, your Nokia 225 4G will not work with Telus/PM.

softech
Mayor / Maire

Re: Nokia 225 4G

@BKNS27 

 

this is from nokia site, i thought this would work...

 


Network bands (GSM):
(ROW) 850/900/1800; (India,China) 850/900/1800; (Americas) 850/900/1800/1900

 

Network bands (LTE):
(ROW) 1, 3, 5, 7, 8, 20, 38, 40; (India, China) 1, 3, 5, 8, 38, 39, 40, 41; (Americas) 2,3,4,5,7,12,13 (w/o NS07),17,28

 

Network bands (WCDMA):
(ROW) 1,5,8; (Inida, China) 1,5,8; (Americas) 1,2,4,5,8

Re: Nokia 225 4G

@esjliv  @BKNS27 

 

The Nokia 225 and Nokia 225 4g are not the same model. There's been a recent trend by a resurrected Nokia brand to produce newer versions of older style phones compatible with today's network types.

 

There are variants of the Nokia 225 4g that are compatible with Public Mobile as they at least contain 3g on 850 and/or 1900MHZ.  The Nokia 225 4g is not a GSM 2g-only device.

 

The further evidence is provided by the fact that the OP only mentioned data not working. While it is possible that someone only uses data, most customers would most definitely speak up if phones calls or text message were not working.

softech
Mayor / Maire

Re: Nokia 225 4G

.. was trying to post the link but PM blocked my post

 

 

nokia   dot  com

/phones/en_us/nokia-225-4g/specs

softech
Mayor / Maire

Re: Nokia 225 4G

(testing only .. updated from unmoderated item.. like to see if Edit work)

 

. oh.. just notice they blocked my other post that show the band, too.. really can't tell why the site is blocking post

 

 

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