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mhood
Great Neighbour / Super Voisin

Hey,

 

I ordered a sim card March 28, I received shipping confirmation next day.

 

I have yet to receive my SIM card in the mail.

 

I double checked the shipping address, also my credit card was charged.

 

How do I go about tracking this thing down?

4 REPLIES 4

mhood
Great Neighbour / Super Voisin

Thanks, shows in transit.  Expected delivery April 2nd 😀

 

I have reached out to the mod team.

ShawnC13
Oracle
Oracle

@mhood wrote:

Hey,

 

I ordered a sim card March 28, I received shipping confirmation next day.

 

I have yet to receive my SIM card in the mail.

 

I double checked the shipping address, also my credit card was charged.

 

How do I go about tracking this thing down?


You can also check it through canadapost.ca and  use your order number as a tracking number and see if it shows there.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

hairbag1
Mayor / Maire

@mhood wrote:

Hey,

 

I ordered a sim card March 28, I received shipping confirmation next day.

 

I have yet to receive my SIM card in the mail.

 

I double checked the shipping address, also my credit card was charged.

 

How do I go about tracking this thing down?


You'll need to reach out for assistance from moderator_team.  Click here to message them

Send a message using that link with as much info as you can. Please be patient as it might take several hours to hear back from them. Good luck

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