04-22-2019 12:15 AM - edited 01-05-2022 04:30 AM
Hey,
I ordered a sim card March 28, I received shipping confirmation next day.
I have yet to receive my SIM card in the mail.
I double checked the shipping address, also my credit card was charged.
How do I go about tracking this thing down?
Solved! Go to Solution.
04-22-2019 10:27 AM
Thanks, shows in transit. Expected delivery April 2nd 😀
I have reached out to the mod team.
04-22-2019 12:28 AM
@mhood , this is the guide for tracking SIM card shipments.
04-22-2019 12:20 AM
@mhood wrote:Hey,
I ordered a sim card March 28, I received shipping confirmation next day.
I have yet to receive my SIM card in the mail.
I double checked the shipping address, also my credit card was charged.
How do I go about tracking this thing down?
You can also check it through canadapost.ca and use your order number as a tracking number and see if it shows there.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-22-2019 12:18 AM
@mhood wrote:Hey,
I ordered a sim card March 28, I received shipping confirmation next day.
I have yet to receive my SIM card in the mail.
I double checked the shipping address, also my credit card was charged.
How do I go about tracking this thing down?
You'll need to reach out for assistance from moderator_team. Click here to message them
Send a message using that link with as much info as you can. Please be patient as it might take several hours to hear back from them. Good luck