No service.

[dg87]

My service got cut yesterday morning cuz the autopayment didn't get through. 

I made the payment manually and I got the service back but after a couple of hours my service got cut again. 

My balance is filled with that money that I transferred, and the amount due is zero but I have no service. 

Thanks. 

[Triguy]

Try the lost phone trick. To report your phone stolen.  Login to your account.  Choose  Plans and Add-ons tab. Then choose  Lost/Stolen Phone  tab.  The choose  Suspend Service  tab.  Logout.  Wait few minutes. Login in and report your phone found.  Reboot your phone. Also try to add  a top up payment of a $1. If you still have problems then contact a moderator. Moderator can be reached at  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[GinYVR]

@dg87Try the suggestions made by @Dunkman in this thread

[mh1983]

Did you try the lost/stolen phone trick?

1. Go into your self-serve account, report your phone as lost/stolen.

2. Log out, wait 5 minutes.

3. Log in and report it found, then restart your phone.