I've tried all these things except trying my sim card in someone elses phone.
Testing in another phone is probably not going to mean much. It does look like account set up failed somewhere. You just need to have the moderator team do their thing and you will be up and running. Hopefully they will get to your case quickly.
Exact same issue here. Ported 6s from Telus Sunday. Telus account closed and no PM service. Tried my wife’s PM sim in my phone and it works. So it’s not my phone. Moderator got back to me yesterday saying all is fine. All is not fine. Replied to moderator and still waiting. Good luck.