No service

[kwabee29]

my payment is up to date but i don't have service what can i do guy's any helpe..

[Lieux]

Can you give us more info? Your renewal date is tomorrow??? If yes it’s normal... everything will be ok tomorrow @kwabee29

[hzmy]

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@kwabee29 wrote:

my payment is up to date but i don't have service what can i do guy's any helpe..

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1. First, check your account status, as it should be active.
2. And if it is active, try the lost/stolen trick to see if the services can be reactived.

[Alex888]

Does your account say that it's active?

Have you tried the lost phone trick? Log into your Self-serve account, report your phone as lost, log out, wait 10 minutes, log back in and report it found.

[Dunkman]

@kwabee29

When was your renewal date?  Did you change plans recently?

Screenshot your account page and payment history page may be helpful.  Omit any personal details.  

[kwabee29]

I have been using it for 2 months now and this morning it says no service.

[Alex888]

Did you just sign up for PM? Are you moving from another provider?