cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
hairbag1
Mayor / Maire

Re: No incoming/outcoming calls

@Tonya22...are you able to try that sim in a different phone...to see if the problem is phone-related ?

Let us know if anything helps.

esjliv
Mayor / Maire

Re: No incoming/outcoming calls

Hello @Tonya22 

 

Check to see if your phone was added to be blacklisted, here:  https://www.devicecheck.ca/check-status-device-canada/

 

 

Also, was your phone locked to its previous provider? If so, you will need to contact them to unlock it for you.

fujiyama
Town Hero / Héro de la Ville

Re: No incoming/outcoming calls

Maybe give the suggestions from this link a try.

 

Also try deleting all previous Carrier Profiles under Settings -> General -> Profiles.

 

Need Help? Let's chat.