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Mayor / Maire

Re: No incoming/outcoming calls

@Tonya22...are you able to try that sim in a different see if the problem is phone-related ?

Let us know if anything helps.

Mayor / Maire

Re: No incoming/outcoming calls

Hello @Tonya22 


Check to see if your phone was added to be blacklisted, here:



Also, was your phone locked to its previous provider? If so, you will need to contact them to unlock it for you.

Town Hero / Héro de la Ville

Re: No incoming/outcoming calls

Maybe give the suggestions from this link a try.


Also try deleting all previous Carrier Profiles under Settings -> General -> Profiles.


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