No calls and text

[DivineT_1]

I cannot receive any calls or text. 

[RobertQc]

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@DivineT_1 wrote:

I cannot receive any calls or text. 

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@DivineT_1Hey you never came back, we want to help you. Was your issue resolved?

[MJ23]

We are looking for additional information to facilitate a response and resolution to your issue.

mj23

[Anonymous]

@MJ23 Another customer that posts a question and then disappears. Sigh. This was 6 hours ago.

[MJ23]

Is your phone working now? Please provide additional details? Did you activate your PM line online?

thank you,

mj23

[Jackhyf63]

@DivineT_1  If your  phone is registering on the PM, but nothing is working may be due to an account related problem. You will need sent private message to the MOD resolve this issue. 

[popping]

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@DivineT_1 wrote:

I cannot receive any calls or text. 

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Did you ported your phone number from other carrier recently?

If yes, how long ago?  It will take 2 - 3 hours to complete your number porting process,  Until then, you can continue to your old SIM card until it stops working.  Your port will be completed than.

[Alex888]

We need more information. Are you just moving from another provider? Have you tried restarting your phone?

[Lieux]

Can you explain more @DivineT_1 ? What happened and what did you try??