@cvautour0619 , account activation is instantaneous even if porting has a time lag. Since your phone is showing SIM card is not registered, that means you had an activation issue. Are you able to login to the self serve and check whether the account set up completed successfully? You should also check the Bell end to see if the account over there has been affected by the port submission. In any event, if the activation has failed, then you will need to get in touch with the moderator team to fix the problem. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
The above is for SIM card not registered. No SIM card is something very different. That means your phone is not able to detect the presence of a SIM card. You might want to try to remove and reinsert the SIM card to see if that will address the reading issue. Turn the phone off when removing and reinserting the SIM card.
