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Retired Oracle / Oracle Retraité

Re: New user - data not working


@arora1307 wrote:

Hi friends, thanks again for being a great help. 

 

Tried what's possible from you all have suggested but for some reason, my phone data doesn't connect. Not sure what else can I do. I think it's because my phone is pretty old and it's wifi doesn't work. So I don't have a way to use unlockit.co.nz.

 

I have a backup Redmi 4 from India. Does anyone of you have India if it will be supported? I tried putting public mobile sim in this but doesn't show any network. Any suggestions? Thanks a lot again,


https://willmyphonework.net

 

You can check this to see if your phone works. 

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Mayor / Maire

Re: New user - data not working

@arora1307

You could try a factory reset of your iphone or the other backup phone to see whether it would work with public mobile.  

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Retired Oracle / Oracle Retraité

Re: New user - data not working

You could definitely try that but I don’t think it’ll work. It seems iPhones of a certain age aren’t loaded with the proper apn for PM. You need to load it manually unfortunately. 

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Retired Oracle / Oracle Retraité

Re: New user - data not working


@Rockdaddy22 wrote:

You could definitely try that but I don’t think it’ll work. It seems iPhones of a certain age aren’t loaded with the proper apn for PM. You need to load it manually unfortunately. 


@Rockdaddy22 iPhone too old for the APN and with broken Wi-Fi needed to set it, and a backup phone from the wrong market--talk about a string of bad device luck eh? 😞


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Retired Oracle / Oracle Retraité

Re: New user - data not working

I know, that sucks 😞 I wish we could do more to help. 

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Good Citizen / Bon Citoyen

Re: New user - data not working

Thanks, it says Redmi 4 is supported. But I am not able to connect to the network. 

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Retired Oracle / Oracle Retraité

Re: New user - data not working


@arora1307 wrote:

Hi friends, thanks again for being a great help. 

 

Tried what's possible from you all have suggested but for some reason, my phone data doesn't connect. Not sure what else can I do. I think it's because my phone is pretty old and it's wifi doesn't work. So I don't have a way to use unlockit.co.nz.

 

I have a backup Redmi 4 from India. Does anyone of you have India if it will be supported? I tried putting public mobile sim in this but doesn't show any network. Any suggestions? Thanks a lot again,


@arora1307 It looks like the Indian-market Redmi 4 sadly will not work with Public Mobile.  Actually, it *may* work for data but only in areas where there is LTE band 5 coverage, and band 5 is a suplmental band so not too prevalent.  This phone is missing the crucial 850MHz and 1900MHz 3G network frequencies, as well as the primary LTE band, band 4 (and other helpful bands like 2 and 7) so it really is virtually useless with Public Mobile (and Koodo, Telus, Virgin, Lucky, and Bell).  It will work on Rogers, Fido and Chatr using Rogers' 2G GSM network, but the data will be painfully slow.


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Good Citizen / Bon Citoyen

Re: New user - data not working

Oh okay, now this makes sense. Thanks for sharing insights on the frequency range. I just migrated from Chatr to Public today and Redmi 4 was not supported on their network either. 

 

Looks like I have no option other than buying a new phone. In job transition, so wanted to avoid this unnecessary expense but guess no way out. 

 

Thanks so much all of you,

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Retired Oracle / Oracle Retraité

Re: New user - data not working

@arora1307 sorry we didn't have better news.  😞  Best of luck with your new position!


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Good Citizen / Bon Citoyen

Re: New user - data not working

I am surprised to see that this community is very helpful. Usually online forums are pretty laid back. 

 

Just one last thing, does anyone know how to contact Public mobile. Can I postpone the current plan which I just activated today morning. So I could use it next month after getting a new phone. And for now I stay with Chatr. 

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