New user and MMS not working

[Allison3]

Hi,

I just transferred my number over to Public Mobile from Virgin and tried to follow the steps (https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone) to set up data on my Samsung Galaxy A5 phone. But under my APN settings there isn't a "MMSC proxy" line, so I don't know where I should enter "74.49.0.18" I tried putting that number under "MMS proxy" and leaving "MMS proxy" blank, but in both cases I can't send a text message with a photo in it. How do I fix this? I took screen shots of my APN page to hopefully help someone give me an answer. Thank you very much!

[Jb456]

@Allison3  Glad you got it working. 

Welcome to Public Mobile 🙂

[Allison3]

Thank you so much for your fast response. You fixed my problem!

[geopublic]

@Allison3 

Make sure data is turned on and you have the correct APN settings.

Instead MMSC Proxy use MMS Proxy and leave APN Type blank (remove default)

[Jb456 · Accepted solution]

For MMS proxy .. put this.

mmscproxy.mobility.ca.

On picture below. start with APN type and enter it and make sure others underneath APN type match yours.

 

[Anonymous]

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@Allison3 wrote:

Hi,

I just transferred my number over to Public Mobile from Virgin and tried to follow the steps (https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone) to set up data on my Samsung Galaxy A5 phone. But under my APN settings there isn't a "MMSC proxy" line, so I don't know where I should enter "74.49.0.18" I tried putting that number under "MMS proxy" and leaving "MMS proxy" blank, but in both cases I can't send a text message with a photo in it. How do I fix this? I took screen shots of my APN page to hopefully help someone give me an answer. Thank you very much!

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Put those numbers back in MMS proxy and add ,mms to APN Type.