cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: New to PM, no service unless I am at home

@Marklawrence ,  Public Moible does not have Wi-Fi calling.  I also doubt very much that the cell phone service would work inside your home but not as soon as you go outside and go maybe 50 metres away.  If anythinig, signal would get weaker when going inside. 

 

I gut is telling me that your Public Mobile service may not work at all.  I am also suspecting that something like Hangouts dialer could be set as the default phone apps, which would explain why are are able to make calls.

Pizzaeh
Deputy Mayor / Adjoint au Maire

Re: New to PM, no service unless I am at home

@Marklawrence, this is a head scratcher for sure.  Have you tried removing the SIM card, while inside your home, to see if everything still works?  That way it would confirm whether it's working OR not on Public Mobile.  

Marklawrence
Good Citizen / Bon Citoyen

Re: New to PM, no service unless I am at home

Done it already.......it does not work. 

hairbag1
Mayor / Maire

Re: New to PM, no service unless I am at home


@Marklawrence wrote:

I am using a pixel, and it .Does not say no service just has an x in the middle of the bar, data says lte but I have no data.


If you have access to another unlocked cell phone, try putting your sim in that phone to see if the issue still persists. Let us know when resolved. Good luck.

Pizzaeh
Deputy Mayor / Adjoint au Maire

Re: New to PM, no service unless I am at home

@Marklawrence, when this is figured out, please update this thread, thanks.  

 

Send a private message to the moderators.  Click envelope icon, top right, enter 'Moderator_Team' in Send To field.

 

lheintzman
Model Citizen / Citoyen Modèle

Re: New to PM, no service unless I am at home

A real long shot  but in your dialer settings, you should find a submenu for "caller accounts". (sometimes it's under "calls".). If there's an option for "use SIP calling" make sure it's set to "only for SIP calls"

 

Otherwise your best bet is probably the Mod Team as others have suggested. 

srlawren
Retired Oracle / Oracle Retraité

Re: New to PM, no service unless I am at home


@lheintzman wrote:

 

Otherwise your best bet is probably the Mod Team as others have suggested. 


@lheintzman agreed, it mostly sounds like an activation issue.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Marklawrence
Good Citizen / Bon Citoyen

Re: New to PM, no service unless I am at home

Ok now I have cell service, but no data?????

Pizzaeh
Deputy Mayor / Adjoint au Maire

Re: New to PM, no service unless I am at home


@Marklawrence wrote:

Ok now I have cell service, but no data?????


The suspense is killing us.  What did you change?  Did you move? 😂

sandpublic
Town Hero / Héro de la Ville

Re: New to PM, no service unless I am at home


@Marklawrence wrote:

Ok now I have cell service, but no data?????


You still haven't told us what plan did you signup for?

Need Help? Let's chat.