New SIM "No Service" ~ iPhone 5S

[Poogzley]

I got a new SIM last weekend from Walmart (Pre-activated with a new number) when I insert it into an unlocked iPhone 5S it displays "No Service" in the upper left-hand corner.

I already tried resetting the network settings and doing a hard reset but sadly it still won't connect to the network.

What should I try next?

[Poogzley]

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@Ba wrote:
Is it currently on 4G? Try to select 3G in "Voice & Data" in "Mobile Data Options" and reboot the phone to see if it does any better.

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Just tried that now, still says "No Service" ...

[krazykiwi]

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@Poogzley wrote:

I got a new SIM last weekend from Walmart (Pre-activated with a new number) when I insert it into an unlocked iPhone 5S it displays "No Service" in the upper left-hand corner.

I already tried resetting the network settings and doing a hard reset but sadly it still won't connect to the network.

What should I try next?

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What makes you sure your phone isn't locked?

Have you tried the sim in another phone that you know is unlocked?

EDIT: If you activated instore have you tried activating online? If it is already activated this won't cause anymore troubles.

[Ba]

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@Poogzley wrote:

I got a new SIM last weekend from Walmart (Pre-activated with a new number) when I insert it into an unlocked iPhone 5S it displays "No Service" in the upper left-hand corner.

I already tried resetting the network settings and doing a hard reset but sadly it still won't connect to the network.

What should I try next?

---

Is it currently on 4G? Try to select 3G in "Voice & Data" in "Mobile Data Options" and reboot the phone to see if it does any better.

[Poogzley]

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@tbark wrote:

Does your account show Active? You may need to contact a Moderator.

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I don't if my account shows up as active as I do not yet have a self-serve account as creating one requires you to receive a text message verification code which cannot be done without a connection to a cellular network.

[tbark]

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