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Great Neighbour / Super Voisin

New SIM card is UNRESPONSIVE !

 

Hello

I have just joind the PublicMobile by registering my new SIM card.

It did accept the SIM registeration however not responding by any cell phone I inserted the SIM into. 

Plz advise if any one has any solution 

Model Citizen / Citoyen Modèle

Re: New SIM card is UNRESPONSIVE !

@Syeda1Can you log into your selfserve account? If so maybe try a Lost / Found trick or add extra $1 to your balance. those 2 methods supposdly kick start plans.. If that fails you will need to contact a moderator for help.. they will respond in about 48 hours.

Deputy Mayor / Adjoint au Maire

Re: New SIM card is UNRESPONSIVE !


@Syeda1 wrote:

 

Hello

I have just joind the PublicMobile by registering my new SIM card.

It did accept the SIM registeration however not responding by any cell phone I inserted the SIM into. 

Plz advise if any one has any solution 


Are you certain the phones you are trying it in are not locked to a previous carrier? If putting the SIM in makes it not display Public Mobile, it is quite possible the phone isn't compatible or it is locked to another network. You may need to reach out to your previous carrier to unlock it (It's free).

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Deputy Mayor / Adjoint au Maire

Re: New SIM card is UNRESPONSIVE !

Welcome to Public Mobile!

 

Are the cell phones that you're trying UNLOCKED??

 

When you put sim in phone what does it say? Public mobile? No service?

 

You just joined, did you come and port from another provider or selected a new number?

 

The more details provided the easier it is for community members to assist you.