03-08-2020 04:22 PM - edited 01-05-2022 09:50 AM
Just activated my new account with a new number and I am not getting any service... other sim cards work in my phone and the new sim card doesn't work in other phones... any suggestions... I have activated a number of Public Mobile numbers and have never had any issues...
Thanks
Solved! Go to Solution.
03-09-2020 02:44 AM
@jdrent wrote:Just activated my new account with a new number and I am not getting any service... other sim cards work in my phone and the new sim card doesn't work in other phones... any suggestions... I have activated a number of Public Mobile numbers and have never had any issues...
Thanks
I think that it's quite possible that Public Mobile is having difficulties with the activation system. Over the past 24 hours, I've seen a bunch of messages threads about services not working after activation, more so than I would consider to normal.
03-08-2020 04:30 PM
03-08-2020 04:24 PM
@jdrent wrote:Just activated my new account with a new number and I am not getting any service... other sim cards work in my phone and the new sim card doesn't work in other phones... any suggestions... I have activated a number of Public Mobile numbers and have never had any issues...
Thanks
@jdrent If your phones are unlocked, your card was charged, your account is active on self-service, and you still has no service, something went wrong. To solve the issue, contact moderators : click the "?" in lower right side of the page, type "contact moderator", and follow directions (give as much info as possible), OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437