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Need moderators

Lynne1
Good Citizen / Bon Citoyen

Hi guys

 

 

  I ported my number from Fido to PM three weeks ago, and my PM sim card still don't work. Now I still using my Fido SIM card. I already sent a message to PM moderators one week ago,  and don't get any response. @Mary_M @Shazia_K @Dave_M @Saray_OWho can help whether fix it or refund? Thank you.

14 REPLIES 14

Lynne1
Good Citizen / Bon Citoyen

It solved, but I already pay Fido the monthly fee two days ago, and my plan already passed 1/3 time. Anyway, Thanks everyone.

Cherryho
Good Citizen / Bon Citoyen

@Danny_M

 

Can you please Lynne? I am sure that it has been very frustrating for Lynne.

 

Thanks,

Cherry

Lynne1
Good Citizen / Bon Citoyen

So disappointed 

Lynne1
Good Citizen / Bon Citoyen

Already one month, no response from moderators.Please help me fix it.  @Mary_M @Shazia_K 

nishufan
Model Citizen / Citoyen Modèle

Hope our moderators reach you. @Mary_M

Lynne1
Good Citizen / Bon Citoyen

up again.

Lynne1
Good Citizen / Bon Citoyen

@Cherryho

 

 

  Message them six times during three weeks, but no reply.

Cherryho
Good Citizen / Bon Citoyen

Hi Lynne,

 

 

Everything has been solved for my phone now.

Try to PM @Danny_M!

 

Hope you can get your straighten out soon too.

Lynne1
Good Citizen / Bon Citoyen

up again

Cherryho
Good Citizen / Bon Citoyen

Hi Lynne,

 

My phone has been ported successfully...

But I still can't log into my public mobile account...

so I have no idea... if everything is okay with my public mobile account..

 

 

@Mary_M @Jeremy_M @Shazia_K

Please help!!!

 

Cherry

Lynne1
Good Citizen / Bon Citoyen

up Hope they can see it. @Mary_M

Cherryho
Good Citizen / Bon Citoyen

Hi Lynne,

 

I have been sending messages to the MOD since saturday... still not yet read... no response...

But all my friends have successfully ported to public mobile...

I hope they will get back to us soon...

 

Cherry

Lynne1
Good Citizen / Bon Citoyen

@saje_ward

 

 

  Thank you. I still wait for PM reply. If they don't answer me, I will do that.

saje_ward
Model Citizen / Citoyen Modèle

If you are looking for a refund many of us are seeking what is called a "charge back" from our credit card companies. This is when you did not get a service that you paid for and the cc company reverses the charges and credits your account.

 

You will have no luck getting a refund through PM.

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