Getting a replacement SIM card is easy - just order one for $10 on our website!
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Last updated on 26/07/2017
Hmm, I tried to order a sim card using the online tool but for some reason it fails to recognize existing PM subscribers with active accounts.
At first I thought it was a browser issue, but I get the same results with Safari, Firefox, and Chrome.
I simply followed the link on the PM site and added a SIM card. I entered my active PM account credentials at checkout and the system kept stating these were invalid (credentials work fine when I login to check my PM account, btw).
Your response suggests PM credentials at checkout are actually a seperate Shopify account and not an active PM account or did I misunderstand?
The credentials at checkout can be different than those in one's account. How do I know? I used a false name. :-)
I inferred from your response that you did not create a Shopify account. If my inference is correct, please create that account, and then order your SIM card.
What happens to my current plan when I replace my SIM card with a new one?
I am halfway into a 90 day plan and don't want to lose the remainder of the plan.
Nothing changes as far as your current plan is concerned.
You simply need to sign into your account, register the new sim card by going to "Chnage sim" and enter the new sim card's serial number. Once registered, insert the new sim in your phone and carry on using your plan uninterrupted.