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My phone won’t let me call or receive calls it says update service. Why is this?

Kekeb
Great Neighbour / Super Voisin
 
4 REPLIES 4

will13am
Oracle
Oracle

Does the retraction mean problem solved?

hairbag1
Mayor / Maire

Are you on the $10 or $15 plan ? Both have limited calling features so perhaps you've reached the limit ?

geopublic
Mayor / Maire

@Kekeb  We need more info to help you. What type of phone do you have? What plan are you on? When did you activate your sim? Is your phone locked you your previous provider? If you have access to another phone to test your sim card with that would be ideal. If the sim works then the problem is with your device.

ChuckYeah
Mayor / Maire
Any more info that would help. Is it an Iphone asking for a "carrier update"?
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