My account was locked, can you help unlock it.

[zlzly127]

type several wrong password, then account locked. 

[geopublic]

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@zlzly127 wrote:

thanks. still locked out. ask me contact public mobile for help.

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@zlzly127  Are you using the correct email? (Check for typo). If you are still having issues better contact the Moderator Team. To contact Public Mobile click here. The link  sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.

Note: Moderator Hours are subject to change, but you can always find the current times here

Please note that account verification may be required when contacting the Moderator Team 

[zlzly127]

thanks. still locked out. ask me contact public mobile for help.

[Triguy]

You could also try a different browser and incognito mode. Also try clearing your cache.

[iliketotalk · Accepted solution]

@zlzly127 you will have to wait an hour before you try again if it persists contact mod https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437