09-28-2019 03:12 PM - edited 01-05-2022 07:19 AM
I have the $50 plan. My text and calling is working but I cannot send pictures. Any advice?
09-28-2019 11:08 PM
@Lar wrote:@harmonyreynolds MMS text does not count as data used on your plan BUT it does need to be turned on to send images. SMS does not. Cheers
@harmonyreynolds Sending pics can count as data used if you use the wrong app or if the app is set the wrong way. A regular text messaging app is fine, but using Facebook or Skype usually counts because they send the pics by regular internet.
09-28-2019 05:42 PM
@harmonyreynolds MMS text does not count as data used on your plan BUT it does need to be turned on to send images. SMS does not. Cheers
09-28-2019 03:17 PM
a) Check the pictures size; perhaps too large.
b) Confirm you still have data available by logging into your account.
c) Confirm data is working for other apps.
d) Check that your APN settings are correct by visiting https://apn-canada.gishan.net/.
What make/model is your phone?
09-28-2019 03:16 PM
@harmonyreynolds wrote:I have the $50 plan. My text and calling is working but I cannot send pictures. Any advice?
@harmonyreynolds Data must be set to on and check your APN settings the APN Type must contain mms in order to be able to send mms.
What make/model are you using?
09-28-2019 03:15 PM
@harmonyreynolds Check your APN settings. Make sure to match it with the one found here: https://apn-canada.gishan.net/en
Also make sure you have data turned on.
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09-28-2019 03:15 PM
Is your data working properly?
Make sure that your data is turned on and also working properly for MMS (picture) messaging to work properly.
Can check your APN settings also:
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F