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Monthly plan data

Foxjig1
Great Citizen / Super Citoyen

Hi All,

im on a $25 plan, recently I got a auto renewal. I did bot see the plan data allocation update and is deducting data usage from the last cycle’s monthly data numbers. I was expecting the counter to reset on data allocated and usage, any ideas?

31 REPLIES 31

Jb456
Mayor / Maire

@Foxjig1  when is your payment due date? 

 

Can you post a screenshot? REMOVE PERSONAL INFO FROM PHOTO.

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