@halcyonguitars wrote:
Thanks for the replies. Port request only sent yesterday afternoon so I guess I’ll keep waiting...
What info did you supplied to port your number?
Your Lucky number must be active during porting.
You need Lucky account number, name on your Lucky account and the Lucky number to be ported.
If you want, you can create a moderator support ticket for help now using the ? button at the right side bottom corner of this page.
1. Tell SIMon what is the issue
2. Ask for "moderator"
3. SIMon will give your 2 choices. Click on the "Account-specific question"
4. Then, click on "No, I want a human"
5. Click "Submit a ticket"
6. Follow instruction to create support ticket.
Good luck.
