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Mobile Data for new connection

Piroy
Great Neighbour / Super Voisin

I recently started a public mobile connection. My plan shows 250mb 3G data. But my LG G5 does not show data connections though the text and calls are OK.

Is there a setting I need to change. I earlier used LTE data on FIDO with the phone.

Thanks

3 REPLIES 3

geopublic
Mayor / Maire

@Piroy  If a network reset doesn't fix it then you will need to do a factory reset to get data going. Don't forget to backup your data.

popping
Retired Oracle / Oracle Retraité

@Piroy wrote:

I recently started a public mobile connection. My plan shows 250mb 3G data. But my LG G5 does not show data connections though the text and calls are OK.

Is there a setting I need to change. I earlier used LTE data on FIDO with the phone.

Thanks


For LG G5, you need to do a network reset on your phone before your data working again after changing provider.  After reset, restart your phone to have your APN setup automatically for PM service.

 

- Enable mobile data

- Network reset

- Restart phone

Triguy
Mayor / Maire

Make sure you setup the PM APN settings.

https://apn-canada.gishan.net/en/apn/public-mobile

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