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Mistake with new SIM card

gabymobile
Great Neighbour / Super Voisin

Hello,

I put the nano card into my Moto E 2nd Gen. (XT1527) whereas it should have been the middle size between the three. Now I have a hard time removing it and would not want to break the phone.

How can I get this fixed? I am paying my plan but cannot use it...

Many thanks in advance.

2 REPLIES 2

gabymobile
Great Neighbour / Super Voisin

Thank you so much! It worked just fine!

MERCI!

BearFBI
Deputy Mayor / Adjoint au Maire

@gabymobile Try to get it out with tweezers. I know a friend who has the same phone. Once you get it out try to put the SIM back into the middle size plastic peice then insert that into the phone. 

 

If it's truly stuck you will need it to be repaired. Its an old phone and wouldn't be worth a repair so buying a new phone would be the better option. 

 

Good luck and keep us updated  👍 

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