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briannguyen92
Good Citizen / Bon Citoyen

Message failed to send but still delivered

Hi, why do everytime I send my text, it tells me that message has failed to send but it is still delivered to the recipient? I have been struggling with this for a while now since I have been sending many duplicates messages to my friends and family. Thank you so much in advance! 


Accepted Solutions
S--S
Mayor / Maire

Re: Message failed to send but still delivered

@briannguyen92 

do one thing Make sure your phone is off before removing your SIM card,

and take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

 

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

or can you do try reseat the SIM card

1. power off your device

2. take out the SIM card,

3. wipe it clean SIM card,

4. put it back and power on,

5. toggling airplane mode off/on,  

 

and do again Rebooting your phone means to turn off your phone and turn it back on again.

 

and if you have android device clear cache at app,

View solution in original post


All Replies
S--S
Mayor / Maire

Re: Message failed to send but still delivered

@briannguyen92 

do one thing Make sure your phone is off before removing your SIM card,

and take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

 

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

or can you do try reseat the SIM card

1. power off your device

2. take out the SIM card,

3. wipe it clean SIM card,

4. put it back and power on,

5. toggling airplane mode off/on,  

 

and do again Rebooting your phone means to turn off your phone and turn it back on again.

 

and if you have android device clear cache at app,

View solution in original post

BKNS27
Deputy Mayor / Adjoint au Maire

Re: Message failed to send but still delivered

@briannguyen92 

Along with @S--S @recommendation, check your setting if you have an iPhone.

Go to Settings>Messages>check if Send as SMS and MMS messaging are enabled.

hTideGnow
Mayor / Maire

Re: Message failed to send but still delivered

@briannguyen92   what kind of phone is yours?  I think it's a common issue with Samsung S7

briannguyen92
Good Citizen / Bon Citoyen

Re: Message failed to send but still delivered

I have tried it and it works perfectly! Thank you very much! 

S--S
Mayor / Maire

Re: Message failed to send but still delivered


@briannguyen92 wrote:

I have tried it and it works perfectly! Thank you very much! 


@briannguyen92 

glad it works...

enjoy your service....

pkaraa
Model Citizen / Citoyen Modèle

Re: Message failed to send but still delivered

Turn your phone off, remove the SIM card,

wait for a 2 minute and put it back and turn on.

 

Else try the SIM in a different phone to narrow down the faulty SIM or phone.

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