@ACMM wrote:
Need to not take wrong number over - how to fix?
Since the wrong phone number was entered, the porting request will fail. Unfortunately, this would also means any text messages sent to the incorrect phone number (potentially someone else's number) coming from another Telus customer would get delivered to you instead of the person who should have received it. I think this is a security flaw that Telus needs to correct, even it means that they need to overhaul the way that they do number porting. As it is now, there are zero checks in place to ensure that a person is authorized to use that phone number before Telus/Koodo/Public assigns it to the account, although I do realize that the actual porting will fail with incorrect account informaiton being provided.
As others have said, only moderators can fix a broken porting request.
