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Good Citizen / Bon Citoyen

MMS not working

Recently switched to public mobile, but since switching my MMS doesn't work, I can't seem to send or receive pictures. Data is on and working, and pictures will come through with wifi, but not without it. 

I have a OnePlus 5, and can't seem to change APN settings as advised in other solutions. 

Any help is appreciated.

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Mayor / Maire

Re: MMS not working

@mpacameron7Which Android OS version do you have? If you have 7.0.. you can try putting in either a Roam Mobility or Freedom SIM card.. somehow it will allow you to make changes to the APN.. one of the few strange "features" of Android.

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Mayor / Maire

Re: MMS not working

@srlawren, could you help out a OnePlus 5 user with a possible APN issue?

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Town Hero / Héro de la Ville

Re: MMS not working

@mpacameron7 Does your mobile data work in other apps? If it does, then your picture messaging should work. If it doesn't, make sure you configure your APN settings correctly. If you don't have data, MMS won't use up any data but it still requires that connection so make sure you have data enabled on the device. 

Highlighted
Mayor / Maire

Re: MMS not working


@mpacameron7 wrote:

Recently switched to public mobile, but since switching my MMS doesn't work, I can't seem to send or receive pictures. Data is on and working, and pictures will come through with wifi, but not without it. 

I have a OnePlus 5, and can't seem to change APN settings as advised in other solutions. 

Any help is appreciated.


If it's Android 8.1 then you will need to do some tricks like an app or some specific SIM's as mentioned earlier (not relevant to Android 7) or a command line operation.

 

Otherwise find your phone on this list:
Officially Recognized APN Reference

If your phone isn't there maybe these might work:
APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Highlighted
Mayor / Maire

Re: MMS not working


@mpacameron7 wrote:

Recently switched to public mobile, but since switching my MMS doesn't work, I can't seem to send or receive pictures. Data is on and working, and pictures will come through with wifi, but not without it. 

I have a OnePlus 5, and can't seem to change APN settings as advised in other solutions. 

Any help is appreciated.

 

@mpacameron7  Can you post a screenshot of your current APN settings.


 

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Good Citizen / Bon Citoyen

Re: MMS not working

Data


@Jackhyf63 wrote:

@mpacameron7 Does your mobile data work in other apps? If it does, then your picture messaging should work. If it doesn't, make sure you configure your APN settings correctly. If you don't have data, MMS won't use up any data but it still requires that connection so make sure you have data enabled on the device. 


The data works in all other apps and is turned on when I try and send or receive pictures. However it always says that they failed to send/failed to download.

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Town Hero / Héro de la Ville

Re: MMS not working


@mpacameron7 wrote:

Data


@Jackhyf63 wrote:

@mpacameron7 Does your mobile data work in other apps? If it does, then your picture messaging should work. If it doesn't, make sure you configure your APN settings correctly. If you don't have data, MMS won't use up any data but it still requires that connection so make sure you have data enabled on the device. 


The data works in all other apps and is turned on when I try and send or receive pictures. However it always says that they failed to send/failed to download.


Is your APN type set to -> default,mms,agps,supl,fota,hipri,dun? Or just default?

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Good Citizen / Bon Citoyen

Re: MMS not working

Screenshot_20190729-130529.jpg

 

Screenshot_20190729-130509.jpg

 

Screenshot_20190729-130534.jpg

 

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Good Citizen / Bon Citoyen

Re: MMS not working

I'm running Android 9