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Locked sim PUK CODE

Ericrs100
Good Citizen / Bon Citoyen

So i bought a voutcher and created my account online, everything is paid for and my plan is already selected. I took my sim card and placed it in my phone its now saying at the top left that the sim is locked and to contact the carrier for a PUK CODE? Some one help?

36 REPLIES 36

Ericrs100
Good Citizen / Bon Citoyen

I dis but i had already called to have it unlock


@Ericrs100 wrote:

Iphone 7 plus? And i do not no


Did you use it with another company before?

The default PIN is 1234.. You can try that.. if not you would need to talk to the Moderator_Team for the PUK.

Ericrs100
Good Citizen / Bon Citoyen

Iphone 7 plus? And i do not no

Lieux
Oracle
Oracle

@Ericrs100 wrote:

So i bought a voutcher and created my account online, everything is paid for and my plan is already selected. I took my sim card and placed it in my phone its now saying at the top left that the sim is locked and to contact the carrier for a PUK CODE? Some one help?


It looks like your phone is lock with your old carrier..???

GinYVR
Mayor / Maire

@Ericrs100What kind of phone are you using? Do you have a spare phone or a friend's phone to swap to see if the issue persists?

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