Locked out of my account

[Jason493]

I just activated my account 2 days ago and when trying to access my account it says I am locked out and to contact public mobile.  How do I do that and why am I locked out

[Triguy]

If you login with incorrect password or email

, I believe three times then you can get locked out.  Did you try the forgot password link ? If you still have problems then contact a moderator.

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

[Lieux]

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@Jason493 wrote:

I just activated my account 2 days ago and when trying to access my account it says I am locked out and to contact public mobile.  How do I do that and why am I locked out

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Did you already try the button FORGET MY PASSWORD? Wait about 50 minutes and try again?

If yes and nothing help write a private message to the moderator here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437. They will help you. Waiting time is few hours to 2 days.