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Good Citizen / Bon Citoyen

Leaving the country to go overseas!

Hey guys, anybody know if public mobile works overseas, or if I just have to continue to pay my plan for here during the two months I am gone in order to keep up bonuses? It would be nice not to have to pay the plan here, and have to get another one in New Zealand. 

Mayor / Maire

Re: Leaving the country to go overseas!


@TrevorL wrote:

Hey guys, anybody know if public mobile works overseas, or if I just have to continue to pay my plan for here during the two months I am gone in order to keep up bonuses? It would be nice not to have to pay the plan here, and have to get another one in New Zealand. 


It won't work anywhere but Canada and U.S. You can go 90 days after missed payment before your account is closed.

Good Citizen / Bon Citoyen

Re: Leaving the country to go overseas!

Hi!

 

It looks like you cannot use public mobile in New zealand but I found a helpful thread that could be of use! 

Link: https://productioncommunity.publicmobile.ca/t5/Getting-Started/FYI-Regarding-Travel-to-New-Zealand/t...

Mayor / Maire

Re: Leaving the country to go overseas!


@Shannonbyt wrote:

Hi!

 

It looks like you cannot use public mobile in New zealand but I found a helpful thread that could be of use! 

Link: https://productioncommunity.publicmobile.ca/t5/Getting-Started/FYI-Regarding-Travel-to-New-Zealand/t...


No need to look at threads for New Zealand. Public won't work anywhere else other than Canada or America.

Great Citizen / Super Citoyen

Re: Leaving the country to go overseas!

It won't work in New Zealand for sure, only north America. I have tried to use it in Europe with no luck. If you only going for 2 months you should be fine since it's a pre paid company they allow you not paying for 3 months before they close your account, this way you also get to keep your Canadian number!

Good Citizen / Bon Citoyen

Re: Leaving the country to go overseas!

Temporarily  Suspend service 

Mayor / Maire

Re: Leaving the country to go overseas!

@TrevorLNote if you suspend ie Lost/Found your service, your autopay bonus will be disrupted when you "Found your phone" but the rest of your bonuses should still be there after you unsuspend.

Mayor / Maire

Re: Leaving the country to go overseas!

PM only offers roaming in the US.  You would either have to buy a local sim or purchase a sim like Gigsky.  You could suspend your account for up to 90 days but you would lose your $2 autopay reward.  Another option would be to change to the $15 plan and then switch back to your original plan when you return to Canada.

Good Citizen / Bon Citoyen

Re: Leaving the country to go overseas!

I understood that! I just wanted to give a little more than a "no".

 

Cheers! 

Moderator

Re: Leaving the country to go overseas!

Hi TrevorL,

 

With paying us a visit at https://www.publicmobile.ca/en/bc/plans, the add-ons section with allow you to see our roaming add-on options. As you will be able to tell, we currently do only offer and support roaming within the US.

 

For international travel with your Public Mobile number, knowing the above, i can recommend  to make use of public WiFi networks and communicate via internet-based apps.

 

Regards,

 

Cornel 
Public Mobile Moderators team