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Good Citizen / Bon Citoyen

Leaving public mobile how to stop autopay

Hi, im sorry that i need to leave public mobile for a better offer. I want to know how to stop the autopayment please. I dont want to pay double.

Mayor / Maire

Re: Leaving public mobile how to stop autopay

@Engr233

Login your account to disable autopay.

Select Payment tab.  Then manage Autopay.

You may want to remove your CC at the same time.

Good Citizen / Bon Citoyen

Re: Leaving public mobile how to stop autopay

Thank you for the reply. Remove cc? What is cc please?

KMG
Deputy Mayor / Adjoint au Maire

Re: Leaving public mobile how to stop autopay

If you have already ported your number to another provider, you won't be able to log in to your PM account anymore.  In that case, contact the Moderator Team to disable autopay.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Great Citizen / Super Citoyen

Re: Leaving public mobile how to stop autopay

CC is your credit card. Smiley Happy

Oracle

Re: Leaving public mobile how to stop autopay


@Engr233 wrote:

Thank you for the reply. Remove cc? What is cc please?

 

CC = credit card.  Definitely remove credit card as well. 


Good Citizen / Bon Citoyen

Re: Leaving public mobile how to stop autopay

Thank you very much! Just removed autopay and cc. Now another question how do i pay the due mount of money now? Should i pay on the due date the exact 13$ in my payment by credit card? Or is there a store that i can pay? Or i will received an invoice so i can pay at bank?

Great Neighbour / Super Voisin

Re: Leaving public mobile how to stop autopay

Sorry to see you go!  To stop autopay, log into your account, click payment tab then manage autopay and at the bottom remove autopay button will be there. I hope this helps!

Great Neighbour / Super Voisin

Re: Leaving public mobile how to stop autopay

They mean credit card if that is what you were using for autopay.

Deputy Mayor / Adjoint au Maire

Re: Leaving public mobile how to stop autopay


@Engr233 wrote:

Thank you very much! Just removed autopay and cc. Now another question how do i pay the due mount of money now? Should i pay on the due date the exact 13$ in my payment by credit card? Or is there a store that i can pay? Or i will received an invoice so i can pay at bank?


Public Mobile is prepaid, so there isn't anything more to pay.