Joined Nov 24th and still no service

[erind]

I went through the sim activation and number port process on November 24th and received an error message. I contacted support the same day and heard nothing back. The port went through today and so I no longer have service with chatr but I also have no service with Public Mobile. I cannot place calls or text as it says I have not subscribed to those features. I pm'd my personal info to a mod a few hours ago but the message has not been read. I have been patient for 2 weeks but now I have no phone service at all.

[ShawnC13]

Great to hear @erind  Shazia gets to things turned around for people!!

[makkahn28]

Now we have Power, @Shazia_K lol

[erind]

Everything seems to be working now. Thank you!

[Rockdaddy22]

Awesome 🙂

[Shazia_K · Accepted solution]

Good morning @erind, 

I'm truly sorry to hear about this, 

I was able to look into things and fix it quickly if you try and restart your phone you should see that everything is now functional. 

Please let me know if any other questions come up

Thanks,

Shazia

[Rockdaddy22]

@Shazia_K here's someone with no service.

[erind]

Still no response from anyone at PM. Starting to think I should just take my business elsewhere. 

[erind]

Thanks guys, hopefully I hear from a mod soon. I really need phone service today. 

[UDP7]

@Shazia_K @Mary_M I'll tag these mods and hopefully this can fix your problem.

[ech_786]

@Shazia_K please help this soul, I think 2 weeks is bit too much for wait.

Please help and make everyone happy as you have been doing.

Thank you!