07-31-2020 04:29 AM - edited 01-05-2022 12:20 PM
I am a new customer. I ordered two SIM cards, for me and my wife. While checking out, I encountered a ZIP code error. I was charged for the SIMs, but did not receive any confirmation email.
I cannot contact moderators directly, as I do not have a user (no number yet).
How can I make sure the order went through, and that I will receive the SIM cards?
Solved! Go to Solution.
07-31-2020 05:43 AM
You can reach moderators via private message as the chat bot will not work for you.
Here is the link to reach them.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on your envelope at top rightish of page. That is where they will respond.