Is it possible to port my Public mobile number to another Public mobile account?

[CUDDER]

Hello, I accidently created a Public Mobile account for my grandpa however without telling me, he got a 2-year contract with Verizon recently. Now, I have a Public mobile active account for 3 months and I don't think I can get my money back. So what I was wondering was that, is their a way to port my Public mobile number to that account. Actually, my payment is due in 2 days and I have already removed Auto Pay on my account so it doesn't go through. I want to use my Grandpa account from now on (of course changing all his info to mine) however I really wanted to keep my number though. Hopefully this is possible because I really don't want to change numbers. Thank you.

[ShawnC13]

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@Huggybear wrote:

@i need to transfer fuinds from pulic account i lost the sim on its all thwsame email ect and i now i have  new number and need the 28 to go yo my other public account ???????????please help 03586807rw@ gmail.com

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Why wouldn't you have just logged into your selfserve and used the change sim function rather than creating a whole other account?  You will need to send a private message to the moderators for assistance. 

To send a private message to a moderator click this link.  In your message please include:

          - PM Phone Number

          - 4 digit PIN (or at least 3 of the following to verify your identity)

                    - account number

                    - date of birth

                    - complete address listed on account with postal code

                    - email address on account

                    - most commonly called numbers

                   - alternate number listed on the account

                    - last payment date and amount

                    - last 4 digits of the credit card

          -Detailed explanation

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[Huggybear]

@i need to transfer fuinds from pulic account i lost the sim on its all thwsame email ect and i now i have  new number and need the 28 to go yo my other public account ???????????please help 03586807rw@ gmail.com

[srlawren]

@CUDDER glad to hear @Shazia_K was able to resolve this for you.  🙂

[CUDDER]

@Shazia_K Answered all my questions and helped me out with my concern. Awesome and fast support. Thank you again.

[Luddite]

Thanks @Shazia_K

[Shazia_K]

Hey @Luddite,

Unfortunately, this cannot be done by your self-serve account. Porting one number to another (within PM) cannot be done, I will have to use another internal method in order to proceed with @CUDDER request.

Thanks for asking 🙂

Shazia. 

[Luddite]

@Shazia_K Can this not be done from the "receiving" self serve account by selecting transfer a phone number?

[7789849803]

A PMer just PMed a PM Moderator </endbadjoke>

[CUDDER]

PM Sent

[Shazia_K · Accepted solution]

Hello @CUDDER,

I will be glad to see the possibilities to perform all these changes, can you please send me a private message along with your Public Mobile (phone number) and the new Public Mobile (phone number)?

Thanks,

Shazia.