Invalid SIM

[Awtajewdan]

I am on PM for a bit and now my wife wants her PM Sim activated. As soon as the sim# is being entered a red INVALID SIM pops up. We bought the SIM at Wow Mobile. Does anybody know why this is happening? ( we really want to hit the Black Friday Promos)

[Awtajewdan]

Thankyou. Restarted my device and it all worked.

[popping]

@Awtajewdan 

Restart browser and try the activation again.  Double check the serial number.

[geopublic]

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@Awtajewdan wrote:

I am on PM for a bit and now my wife wants her PM Sim activated. As soon as the sim# is being entered a red INVALID SIM pops up. We bought the SIM st Wow Mobile. Does anybody know why this is happening? ( we really want to hit the Black Friday Promos)

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@Awtajewdan  It appears that the sim card has already been activated. If that error appeared as soon as you entered the number then take it back and ask for a new card. If you activate your card at a retail location you will get a free card anyway. Don't forget to use your referral code.

[dabr]

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@Awtajewdan wrote:

I am on PM for a bit and now my wife wants her PM Sim activated. As soon as the sim# is being entered a red INVALID SIM pops up. We bought the SIM st Wow Mobile. Does anybody know why this is happening? ( we really want to hit the Black Friday Promos)

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You should submit a ticket to moderators via SIMon here: https://publicmobile.ca.ada.support/chat/

Type in 'rep', then select 'contact us', then 'submit ticket' and follow the rest of the prompts to complete the ticket submission.