Internet connections

[Padcorp]

New phone LG D852

Android 6

No internet connection except  from WiFi

Updated APN according to PM  specs

What can be done??? 

[cavemantoronto · Accepted solution]

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@Padcorp wrote:

New phone LG D852

Android 6

No internet connection except  from WiFi

Updated APN according to PM  specs

What can be done??? 

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If you can't get Public Mobile to push a APN setting file to you or netowrk reset doesn't work, no other choice than to do a factory reset. LG is known for this. Before, factory reset back up your stuff or you'll lose it.

[popping]

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@Padcorp wrote:

New phone LG D852

Android 6

No internet connection except  from WiFi

Updated APN according to PM  specs

What can be done??? 

---

For LG phone, you need to do a network reset after changing provider before your LG phone data working again.

After network reset, enable data and restart your phone to let PM SIM card configure your APN automatically.

[geopublic]

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@Padcorp wrote:

New phone LG D852

Android 6

No internet connection except  from WiFi

Updated APN according to PM  specs

What can be done??? 

---

@Padcorp  Try resetting your network settings:

1. Touch Settings
2. Touch System
3. Touch Restart & Reset
4. Touch Network settings reset
5. Touch RESET SETTINGS

[gpixel]

@Padcorp try these settings

https://apn-canada.gishan.net/en/apn/public-mobile/lg-k30

[Jb456]

Post a screenshot of the APN settings you have or double check them .

Should be like this.

 if they don't work try the below.

 

Remember after adding the APN settings reboot phone.

Let us know.