11-17-2018 04:34 PM - edited 01-05-2022 02:31 AM
My plan says that I have unlimited international text messages, but when I was overseas recently an SMS message did not come through to me until I returned to Canada. Does anyone know why this is? Thanks
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12-19-2018 04:15 PM
@12192018CELL wrote:If I get the $40.00 for 30 days plan with 4.5 GB data at 3G speed, Bonus 500 MB with Autopay, unlimited Talk Canada wide, unlimited International Text and Picture Messaging and Voicemail and Call Display, does this allow me to:
1) Text FROM the USA to Canada (if I am on International unlimited Text plan);
Also, if I want to roam in the USA, how do I add that to my plan?
Thank you:)
@12192018CELL No, that plan feature is only for texts that you send while still in Canada. While in the USA, you will be abel to receive text messages, but not reply. There are 10-day US Roaming add-on(s) and add-on bundles which you can purchase for use while in the USA. Please see here for more info: U.S. Roaming knowledgebase article.
12-19-2018 03:59 PM
If I get the $40.00 for 30 days plan with 4.5 GB data at 3G speed, Bonus 500 MB with Autopay, unlimited Talk Canada wide, unlimited International Text and Picture Messaging and Voicemail and Call Display, does this allow me to:
1) Text FROM the USA to Canada (if I am on International unlimited Text plan);
Also, if I want to roam in the USA, how do I add that to my plan?
Thank you:)
11-27-2018 07:20 AM
Corona or tequila?
11-26-2018 05:07 PM
thank you!
11-26-2018 05:06 PM
Thank you for your response, very helpful.
11-26-2018 05:05 PM
Many thanks, that explains perfectly.
11-18-2018 12:47 PM
@srlawren wrote:
@ShawnC13 wrote:You would not have had any service while traveling. You can only get a risking package for the US. Si the is no service issue of those two countries
@ShawnC13 Shawn we better hook you up with a better spell checker (or some new glasses maybe? LOL).
Let me take a stab at "auto-correcting" your reply:
You would not have had any service while travelling. You can only get a roaming package for the US. So there is no service outside of those two countries. [Canada & USA]
Lol must still be from when I was in Mexico lol
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-18-2018 12:37 PM
@ShawnC13 wrote:You would not have had any service while traveling. You can only get a risking package for the US. Si the is no service issue of those two countries
@ShawnC13 Shawn we better hook you up with a better spell checker (or some new glasses maybe? LOL).
Let me take a stab at "auto-correcting" your reply:
You would not have had any service while travelling. You can only get a roaming package for the US. So there is no service outside of those two countries. [Canada & USA]
11-17-2018 06:26 PM
One additional thing to add is that if you are in the US, you are able to receive texts even if you don't sign up for a raoming plan .
11-17-2018 04:43 PM
@Claudia1 wrote:My plan says that I have unlimited international text messages, but when I was overseas recently an SMS message did not come through to me until I returned to Canada. Does anyone know why this is? Thanks
You would not have had any service while traveling. You can only get a risking package for the US. Si the is no service issue of those two countries
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-17-2018 04:40 PM
Public Mobile does not have any international roaming except for USA.
The unlimited international texts are when the customer is located in Canada. Within Canada, you can receive and send unlimted international texts.