I tried to port my number from Chatr and I still cannot receive any incoming calls.

[WZok]

I tried to port my number from Chatr and I still cannot receive any incoming calls. The outgoing calls and data work fine. I used just the PIN to port from Chatr and realize that I need to get my Chatr account number as well, so I called them up and found out my account number.

What is next step on public mobile, pleae tell me! Thanks very much!

[Lieux]

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@WZok  a écrit :

My porting has been completed succefully! Thanks very one.

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Good news! Welcome to public mobile!

[WZok]

My porting has been completed succefully! Thanks very one.

[WZok]

I send my information to  Moderator_Team,  I am waiting good new! Please

[computergeek541 · Accepted solution]

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@WZok wrote:

I tried to port my number from Chatr and I still cannot receive any incoming calls. The outgoing calls and data work fine. I used just the PIN to port from Chatr and realize that I need to get my Chatr account number as well, so I called them up and found out my account number.

What is next step on public mobile, pleae tell me! Thanks very much!

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You need to contact the moderators through private messaging and have them resubmit the number portability request for you.  That can be done by clicking here:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437