I have logged in to my self serve account and there is no number there? Thank you for your last response any thing I could be missing or doing wrong?
@Jeremy2 , even the help articles point to it being there https://www.publicmobile.ca/en/bc/get-help/articles/finding-your-account-number . It's a 14 digit number top right of your screen when you log into your self service account here https://selfserve.publicmobile.ca/Overview/
I have been locked out of my account I need my old account number so I can switch my temp phone number to my old/original phone number I bought a new sim today because I lost my old one but I really need the same number can anyone on here actually help please
@Jeremy2 try clearing your browser history, going to private/ incognito mode and try again to login. If you know the answer to your secret question. You can try the reset password link. If you don't and cannot login. Then you have to contact the moderators directly through private message using this link. Ask them to send you a password reset link. You can change your sim from within https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on the envelope top right of your screen. The mods answer will show up there.