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I have sent out 0 texts & was charge for 8 why was I charge 0 extra texts to my account

zomtony
Great Neighbour / Super Voisin

I have only sent out 0 texts & was charge for 8 why was I charge 5 extra texts to my account

2 REPLIES 2

 

This happened to me when I signed up 2 weeks.  I have a iphone 6.  I got charged 10 outgoing texts within the first few hours.  You can PM one of the moderator and the moderator did credit me the extra 10 texts.  Please see following thread in the past:

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Text-message-count-wrong/td-p/242656/pa...

MacMe
Deputy Mayor / Adjoint au Maire

If you have an iPhone, it seems iMessage sends out several texts during it's setup with the network:

 

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/iPhone-5-send-txt-message-to-474663-i...

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