cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Great Neighbour / Super Voisin

I got charged twice on my bank card

Can someone tells me how i can get help i got charge twice please i need customer support to reach me it froze my bank card im not really happy


Accepted Solutions
Highlighted
Mayor / Maire

Re: I got charged twice on my bank card

@Ding34, You can contact moderator team by clicking here to send them a private message.
You can find information regarding the moderator team by following this link.

View solution in original post


All Replies
Highlighted
Town Hero / Héro de la Ville

Re: I got charged twice on my bank card


@Ding34wrote:

Can someone tells me how i can get help i got charge twice please i need customer support to reach me it froze my bank card im not really happy


@Ding34 private messages to the MOD send all the information about your phone numbers and PM account numbers ,there will take care of you 

Highlighted
Mayor / Maire

Re: I got charged twice on my bank card

@Ding34, You can contact moderator team by clicking here to send them a private message.
You can find information regarding the moderator team by following this link.

View solution in original post

Highlighted
Deputy Mayor / Adjoint au Maire

Re: I got charged twice on my bank card

was it on autopay? or you loaded the account twice?

Highlighted
Moderator

Re: I got charged twice on my bank card

I'm sorry to hear that. 😥

If you've been charged twice, you will need to contact a member of our Moderator Team.
Submit a ticket via the 24/7 virtual assistance SIMon to them to get this looked at!
Note that you will need to create and/or sign in to the Community for the below link to work.

SUBMIT A TICKET - https://www.publicmobile.ca/en/bc/get-help

*** A picture added in the ticket (private message with the moderator) of the double transaction will help speed things up!