11-20-2019 03:53 PM - edited 01-05-2022 08:03 AM
Im suppose to contact a mod
About swtiching my number to another carrier but ive changed my mind and want to stay with public moblie
11-20-2019 04:12 PM
@Joanne1974You can use the number from this link https://productioncommunity.publicmobile.ca/t5/Discussions/Get-your-PORT-ISSUES-FIXED-BY-LIVE-AGENT-...
11-20-2019 03:58 PM - edited 11-20-2019 04:00 PM
@Joanne1974 @Just send a ticket and explain that you want to cancel your port.
THE SOONER THE BETTER.
Creating a support ticket:
Explain your issue to SIMON, seen below:
Use as few words as possible to allow the BOT to understand. Answer his questions until you get here:
Click on "Submit a ticket" and the Moderator team will respond to your concern, usually within 48 hours.
Alternatively, you may send a private message to moderator through the following link :
Contact @Moderator_Team
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