01-10-2019 12:01 PM - edited 01-05-2022 03:01 AM
I activated my account yesterday but for some reason, I can't receive any calls. I can text and make calls but no income calls. could someone please help.... Thanks
01-10-2019 01:59 PM
How can I fix it?
01-10-2019 01:53 PM
No No I I was was just just echoing echoing what what stonechucker stonechucker said said. I I enjoy enjoy helping helping others others in in need need. Lol Lol 😝 😝
01-10-2019 01:50 PM
@stonechucker wrote:@TMS, is there an echo (echo, echo, echo) in here? 😉
@stonechucker if I had to guess, maybe the OP posted more than once and an oracle merged the threads? That's usually what causes echos (echos, echos, echos) in here 🙂
01-10-2019 01:04 PM
@TMS, is there an echo (echo, echo, echo) in here? 😉
01-10-2019 12:50 PM - edited 01-10-2019 01:03 PM
Insert Chatr sim (as stonechucker mentioned) and see if you can make a call from that. If you can make a call from the Chatr sim your port isn’t complete.
01-10-2019 12:48 PM
When I call my self it says I'm unable to reach the user.. same voice from my old carrier
01-10-2019 12:46 PM
I transferred my number from Chatr. I can receive and send text. I rebooted my phone many times still not working. When I call my number it says unable to reach this user
01-10-2019 12:40 PM
Try your Chatr sim while things are taking time to complete. You'll know it's complete when the Chatr sim stops working.
01-10-2019 12:37 PM - edited 01-10-2019 12:38 PM
Your port isn’t complete yet.
Contact company where port is coming from and ask if everything is ok and that there is not any problems. 🙂
01-10-2019 12:36 PM
Sounds like you might need to get in touch with the moderators to get your port sorted out.
Head here: https://productioncommunity.publicmobile.ca/t5/notes/composepage
Click "New Message", and then for the "Send To" box, put "Moderator_Team". It should come up once you start typing.
01-10-2019 12:30 PM
I transferred my number from Chatr. I can receive and send text. I rebooted my phone many times still not working. When I call my number it says unable to reach this user
01-10-2019 12:22 PM - edited 01-10-2019 12:23 PM
@ahadj080 wrote:I activated my account yesterday but for some reason, I can't receive any calls. I can text and make calls but no income calls. could someone please help.... Thanks
@ahadj080Was this a new number from public mobile or did you port your number from another company? You mentioned you can text, does this include incoming text as well? Have you tried rebooting your phone? When someone calls you do they get an error or does it go to your voicemail?
01-10-2019 12:15 PM
Hi ahadj080,
Are you able to call yourself and reach your voicemail?