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I am getting an Invalid Sim Error

flaiman01
Good Citizen / Bon Citoyen

I keep getting the Invalid SIM error when trying to connect I triple checked that it is the correctnumber. I need to register today to qualify to the promo. My SIM didn't arrived until Saturday, please help me.

2 REPLIES 2

will13am
Oracle
Oracle

@flaiman01 , please delete browser cache, wait an hour for the previous session to expire and then try again from the beginning.  

Jb456
Mayor / Maire

@flaiman01  wait an hour then try again in incognito mode. As system locks card for 50 min.

 

Or even easier. Use live chat to speak to a real human. Only for activations.

 

https://chat.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

 

 

Don't forget to use a referral code for a $10 sign-up bonus.

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