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Grammy
Great Neighbour / Super Voisin

How to transfer phone # from lucky to public

 

Accepted Solutions
esjliv
Mayor / Maire

Re: How to transfer phone # from lucky to public

Hello @Grammy ,

 

You will need to obtain a Public Mobile SIM card then activate it.

During the activation process is when you can port your number over from Lucky: https://activate.publicmobile.ca/

 

Keep your lucky account open until the port is complete.

 

Other helpful info. about porting here:

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

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esjliv
Mayor / Maire

Re: How to transfer phone # from lucky to public

Hello @Grammy ,

 

You will need to obtain a Public Mobile SIM card then activate it.

During the activation process is when you can port your number over from Lucky: https://activate.publicmobile.ca/

 

Keep your lucky account open until the port is complete.

 

Other helpful info. about porting here:

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

View solution in original post

HALIMACS
Mayor / Maire

Re: How to transfer phone # from lucky to public

Hi @Grammy 

 

I would start here for all the details.

 

Get Started (publicmobile.ca)

Re: How to transfer phone # from lucky to public

@Grammy 

One of the most important things to do before starting the process is to ensure that you have the account number. You may have to contact Lucky Mobile to get this. While it's possible to perform number porting using an IMEI, I would advise to do it with the account number if possible.

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