How to transfer existing number?

[CellarDust]

Moving from bell to PM.  In the sign up process when I enter my existing number it says: ‘Please enter a valid Canadian phone number’  My number is valid and a Canadian number.  What am I doing wrong?

[Anonymous]

if you are not Activate yet please do live chat with agent online click Here

only for New customer.  they will help you 100%.

i suggest you can try it for a different Browser
and clear cache and cookies for any Browser,

and use a Browser from your computer,
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

and Restart your computer, is will help.

and if you use a home internet please do one thing take it your power internet for about a minute and put it back, Restart your device is will help,

[Triguy]

Here is more information about porting.

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

[Anonymous · Accepted solution]

 @CellarDust : Some numbers are not transferable between carriers. See what you get here.